📂Team Setup Information Requests

Essential information we need to set up your Team in ALO

Thank you for deciding to future-proof your facility operations with ALO! We are excited to work with you and gain a deeper understanding of your workflows and how we can work with you to elevate the guest experience, improve safety, reduce risk, and improve your team's productivity.

We'll need the following information to start and enable you to set up your organization.

What We Need From You

1. Locations 📍

• Venue maps, which include:

  • Seating

  • Gates

  • Parking

  • Restrooms

  • Concessions

  • Merchandise Stores

  • Suites

  • Premium areas.

• Any terminology that will be recognizable to your staff to differentiate locations such as restrooms, entrances, etc.

• Any reference documents used by staff to identify rooms and locations.

• If you use ISS 24/7 or another legacy Incident Management System, or CMMS, please send us the following:

  • CMMS Sections

  • CMMS Locations

2. Radio Channels 🛜

• Names of each radio channel or department names.

3. Incident and Request Forms 📄

• Incident or request forms utilized by your staff

  • Some examples:

    • Incident

    • Ejection

    • Medical

    • Work Order (Facility Maintenance)

4. After-Action Reports, Event Summaries, or Event Post-Mortems

• If available, please share any reports typically sent to administration after an event for evaluation and decision-making purposes.